Refund & Cancellation Policy
We believe in complete users satisfaction. In any way, if you are disappoint with the services provided, we will refund back the money, in case of provided the reasons are genuine and proved after investigation. Please read the rules of each match before joining it, it provides all the details information about the match. Our Policy for the cancellation and refund will be as follows:
We will try to provide best service for our users. In any case or condition PUBG Player Zone Reserves right to cancel any match at anytime without any prior notice or reason.
In case of any technical issue, the match may get cancelled and in such cases the entry fees will be refunded to the participants or re-match may take place.
If match cancel by our head we will refund your match entry fees in app wallet. If your amount not credited than you can contact us via Contact Us.
We will try our best to create the suitable design for our users. we will refund back the money, in case of provided the reasons are genuine and proved after investigation.
After successfully refund your money will credit to app wallet.